16 February 2024

New chauffeur hire trends for 2024

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The chauffeur-driven car hire sector, and mobility in general, is constantly evolving: the number of competitors is increasing, technologies are becoming more powerful and travel habits and customer preferences have changed.

It is precisely because of these changes that, in recent months, we have witnessed the growth of certain trends that have now become more than solid and will be with us for (at least) the whole of the year.

Let’s take a look at what they are and how you can use them to your advantage.

#1 – Customers are increasingly looking for eco-friendly vehicles

Electric or hybrid cars are becoming increasingly popular in the car rental industry. This is because customers are more aware than in the past of the importance of reducing environmental impact and moving towards more sustainable mobility.

Electric and hybrid vehicles produce fewer emissions than conventional internal combustion vehicles, reducing air pollution and the cost of fueling a chauffeur.

Another plus is that many governments are introducing incentives to encourage the use of electric vehicles, such as purchase subsidies, tax breaks and the installation of charging infrastructure, which can encourage your company to invest in these vehicles. In addition, choosing electric vehicles can improve your company’s image by making it perceived as innovative and environmentally responsible.

#2 – Personalize services

Unlike a few years ago, when companies sought to standardize their services, the trend is now the other way round. For a premium service such as chauffeur-driven car hire, the key is to personalize the customer experience as much as possible and give them what they expect.

For example, corporate services can be tailored to the transport needs of executives, with a strong emphasis on discretion, reliability and comfort. Or, for sightseeing tours, investing in bespoke offerings gives your clients the opportunity to visit destinations based on their specific interests, with flexible and fully customized itineraries.

#3 – More events and conferences

Another industry trend for 2024 is the increasing presence of chauffeur-driven rental cars at events, trade shows and conventions. Businesses today are looking for premium mobility that meets all the travel needs of employees, suppliers and stakeholders. When organizing their events, companies often require coordinated and reliable transport for guests, speakers and delegates, from arrival at the airport or railway station to transfers to venues and accommodation.

An efficient transport service requires careful planning, the ability to handle large volumes of bookings and the flexibility to adapt to changing schedules… all elements that a reliable chauffeur-driven hire company can provide.

#4 – Digitization and accounting applications

Another growing trend affecting the entire mobility sector is digitalisation. The integration of digital technologies, such as online booking systems and apps, can make the service more accessible, allowing customers to book services easily, at any time and from anywhere.

Booking apps can also provide additional features such as real-time vehicle tracking, cost estimates, electronic payment options and the ability to collect customer feedback.

From a business perspective, digitalisation helps to better manage bookings, plan routes and analyze customer data to personalize services.

How can LiMO help you keep up with new trends?

LiMO can help you keep up with new trends in the chauffeur-driven car rental industry thanks to a community of more than 5000 experienced drivers worldwide.

What’s more, LiMO gives you access to software to help you better organise your business, track customer bookings, record data, send automatic invoices and manage your fleet, increasing productivity and digitalising your business.

In addition, LiMO gives you a marketplace to exchange services with other chauffeurs, making it easy to manage surplus services that you can resell at your own mark-up.